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Shipping and Return Policy -- updated 4/29/2020Delivery Time Due to COVID-19 and the locally mandated Shelter In Place orders, we have slowed our shipments to maximize social distancing among our staff. We are exercising extreme caution while preparing orders to ensure the safety of Michael Nesmith, our staff, and our customers. We aim to ship orders within two weeks of receipt at this time. We appreciate your business and your patience. Please email vrforeman@videoranch.com if you have any questions regarding your order. Calculating Cost Shipping costs for orders from Videoranch.com depend on the shipping method you choose. The shipping rates for our items are weight-based. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Shipping Methods Our Standard Shipping to US is shipped mostly via USPS Priority Mail and takes about 2 - 3 business days. The minimum charge for Standard to US shipping is $9.50 (including handling). You can ship about 4 CDs for $9.50. Our Express to US method is usually shipped via Federal Express 2-Day. If you would like your order shipped more quickly please call us for a shipping quote. The minimum charge for Express to US is $25.00. Our Standard International methods are usually shipped via USPS in order to keep the cost of shipping for our International customers as low as possible. The minimum charge for Standard International is $25.00. The minimum charges for Standard to Canada and Standard to Mexico are slightly less than the other International shipping methods. We are happy to ship Express International packages. If you would like this shipping method please contact us at vrforeman@videoranch.com or call (831) 394-8800 for a quote on your shipping cost. |